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Bring yourself up to speed with our introductory content.
risk management
Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings. Continue Reading
Approach customer engagement by first asking good questions
Organizations need to align their customer strategy with their technology and know how to gather and use the right customer data when integrating all the components. Continue Reading
Fashion a first-rate customer experience management program
Learn how to choose and implement the strategy, policies and digital tools that deliver customer satisfaction while keeping essential data and systems secure. Continue Reading
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compliance as a service (CaaS)
Compliance as a Service (CaaS) is a cloud service service level agreement (SLA) that specified how a managed service provider (MSP) will help an organization meet its regulatory compliance mandates. Continue Reading
Can holistic cybersecurity deliver the needed protection?
A holistic approach to cybersecurity can provide continuous monitoring -- or create holes a hacker can breach. What makes the difference? It comes down to implementation. Continue Reading
What holistic network security tools offer an organization
Tools that provide a holistic approach to monitoring the IT infrastructure come in a variety of configurations and delivery models. Learn what's available.Continue Reading
EU GDPR terms to know
Compliance regulations can be complicated to follow, particularly in the new age of data privacy. Here's a breakdown of the must-know terms for companies who are subject to GDPR.Continue Reading
AI cybersecurity benefits are real, but not automatic
Smart tech promises security and other benefits, but they don't come automatically. Learn how these tools work and where they can work best in your organization.Continue Reading
AI security tech is making waves in incident response
Experts weigh in on the latest smart cybersecurity tools -- how they work, the implications for your IT security team and whether the investment is worth the expense.Continue Reading
CCPA compliance begins with data inventory assessment
In this SearchCIO Q&A, multiple experts sound off on major questions businesses have about CCPA compliance ahead of its January 2020 enforcement date.Continue Reading
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compliance audit
A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines.Continue Reading
regulatory compliance
Regulatory compliance is an organization's adherence to laws, regulations, guidelines and specifications relevant to its business processes.Continue Reading
Whistleblower Protection Act
The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from retaliatory action for voluntarily disclosing information about dishonest or illegal activities occurring in a government ...Continue Reading
Identify gaps in cybersecurity processes to reduce organizational risk
Organizational risk is a given at modern companies. But as threats persist, identifying preventable cybersecurity gaps presents an opportunity to strengthen enterprise defenses.Continue Reading
smart contract
A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies or assets between parties under certain conditions.Continue Reading