So if you were going to pick one of these service providers, specifically for litigation purposes and to turn around responses for litigation fast, you should talk to two or three other customers that are using that service for that same reason, just to see what kind of response times they're getting. There can often be bandwidth constraints and issues around throttling bandwidth for different customers.
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Scot Petersen, Editorial Director, SearchCIO-Midmarket.comThis was first published in August 2008