Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliance audit or subpoena. The term originally referred to electronic documents that were created on a computer or paper documents that were scanned into a digital format. The meaning has broadened to include email, faxes, instant messages, PowerPoint presentations, collaborative software entries and multimedia.
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In the context of regulatory compliance, enterprise document management must address the following:
- How long documents should be retained.
- Where documents should be stored.
- How changes to documents can be traced.
- How documents can be recovered if a disaster should occur.
An enterprise document management software application can be used to create a single view of all an enterprise's documents and provide workflow tools to monitor and control modifications. In such a system, it's important that document in all formats, including multimedia, are tagged and indexed so they can be found quickly by keyword or full text search.
See also: enterprise content management (ECM)
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